Green Lantern's Mission is to deliver a vehicle that is clean, shiny, and dry every time, be famous for excellent customer service, provide team players with a challenging and rewarding environment, and ensure the profitability of our company.
We want to be a company that our people can be proud of and committed to, where all team players have an opportunity to learn, grow and advance on merit. We strive to provide an atmosphere where teamwork, improvement and high levels of performance are encouraged and rewarded.
Through innovation and commitment, we will continue to improve our strong position in the car care industry. We understand that to continue to be the best, we must properly balance our commitments to our customers, team players and the needs of the company."
TO OUR CUSTOMERS
We appreciate your business and want you to be satisfied. Our goals are to:
- Deliver a vehicle that is clean, shiny, and dry...every time!
- Set the standard with exceptionally friendly, fast service.
- Ensure that our team players are highly trained professionals.
- Maintain a safe, secure, and comfortable environment.
- Encourage you to communicate with us your wishes and needs.
- Maintain our facilities in "like-new" condition.
- Listen to and resolve your concerns to your satisfaction.
- Be your favorite place to do business.
TO OUR TEAM PLAYERS
We care about you and recognize your importance to our success. Our goals are to:
- Share our success by recognizing and rewarding your excellent performance.
- Maintain a positive and professional workplace.
- Treat confidentially matters pertaining to your individual work performance and personal life.
- Help you achieve your personal goals by providing ongoing development.
- Involve you in decision-making.
- Give regular performance feedback.
- Provide a safe work environment.
- Treat you with respect and dignity.
- Maintain a climate of trust and integrity.
- Train you to meet your responsibilities.
- Listen to your concerns and recommendations.
- Encourage your contributions and suggestions.
- Be your favorite place to work.
TO OUR COMPANY
Each of us must be committed to helping the company accomplish its Mission. Our goals are to:
- Approach our jobs with a positive and professional attitude and appearance.
- Take pride in our work and put forth our best effort.
- Work with integrity and commitment.
- Be cost conscious and practical to ensure maximum profitability.
- Represent Green Lantern in a positive manner at work, at home, and in the community.
- Be reliable and dependable.
- Work together as a team and do our fair share.
- Treat all customers, team players and management the way we want to be treated.
- Be aware of, and committed to, goals, policies and procedures.