| What
is the Role of Green Lantern Management?
Green
Lantern managers do what the title implies - they manage.
At some companies, people have a management title, but
they spend too much of their time doing non-management
tasks such as sweeping the floor, stocking shelves, or
even washing dishes. Although Green Lantern managers
work hard too, they spend most of their time managing
or training their team players.
Green Lantern Express Service Car Wash management teams consist of:
| |
General
Manager |
| |
Operations
Manager |
| |
Senior
Supervisor |
| |
Supervisor |
All management staff
works with each other, and their team players, to ensure
a successful operation. The Green Lantern management
model shows the key roles our management teams perform.
 |
At
Green Lantern, knowing our company standards is
not enough. The management team must know and commit
to company standards. Without a heartfelt commitment
to our standards and procedures, Green Lantern
managers are unlikely to succeed. |
 |
Building
and arranging a team of qualified, dedicated team
players is essential to our success. Management
must attract and select the best-qualified candidates. |
 |
Once
management has put a qualified team together, the
team must be trained and inspired to succeed. Green
Lantern managers must know, understand, and be
able to train for each position. Equally important,
Green Lantern managers must provide the inspiration
that makes team players want to do their best. |
 |
Team
players that are properly trained and inspired
will tend to do quality work with minimal supervision.
In order to ensure performance standards are met,
Green Lantern managers continually observe, evaluate,
and measure to keep their finger on the pulse of
the facility. |
 |
While
observing, evaluating, and measuring team player
performance, Green Lantern managers need to provide
immediate feedback. Team players need to be rewarded,
retrained, and held accountable as appropriate.
Green Lantern managers provide recognition when
things go well. They also provide corrective feedback
and retraining when needed, holding team players
accountable for their performance. |
 |
In
addition to managing team players, Green Lantern
managers must provide essential support to help
their team players succeed. This means everything
from ensuring equipment is working properly, to
providing uniforms, to removing obstacles that
interfere with performance. |
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