The opening sentence of our Mission statement says it best: "Green Lantern's Mission is to be famous for excellent customer service, maintain our facilities in 'like-new' condition, provide team players with a challenging and rewarding environment, and ensure the profitability of the company."

For over 25 years, Green Lantern has proven that by focusing on three fundamentals, success can be attained:

• Serve the needs of the customer.
• Provide for the well being of our team players.
• Ensure the profitability of the company.

The following five priorities are what drive the decisions and actions of Green Lantern.

People - The key to Green Lantern's success will always be its people. Although we are an employer, we don't have employees, we have Team Players. Each team player plays an important role, and as a team, works together to ensure the car wash's success.

To create the optimal team, we conduct wage surveys in our communities to determine the going wage rate among competitive employers. Using that information, we set our wage rate above that and provide additional bonus incentives for good performance.

When people think about a prospective employer, we want them to think "Green Lantern." Achieving that goal means more than just paying good wages. It also means treating people right. We care about each team player and recognize their importance to our success. In fact, we review performance daily and recognize excellence through incentive programs.

Facilities & Equipment - Green Lantern managers are required to keep their facilities in "like-new" condition. We have a team of maintenance inspectors who regularly visit our locations to assist managers in meeting this high standard for facility maintenance. Each year, the company spends tens of thousands of dollars on the facilities to maintain their "like-new" appearance. We also do extensive research to ensure we have high-quality, durable equipment, and take all of the steps needed to ensure it is maintained.

Standards - Green Lantern has standards for every area of its operation from safety - to maintenance - to customer service - to wash quality - to team player relations - to sales and profits. Our team players make a sincere commitment in meeting these standards everyday. We know that when the standards are met, we will be successful.

Training - Green Lantern's commitment to training is apparent in all position levels. We use designated trainers who provide one-on-one training and offer regular refresher courses in customer service. With extensive documentation and ongoing performance reviews, our team players receive the knowledge to succeed. We know that as team players learn more, they are more successful. When they succeed, we succeed.